FAQ's & Access
We've compiled answers to some commonly asked questions about Cornwall Film Festival below.
We also know that some people may have more specific questions, so don't be afraid to ask.
E-tickets will be sent out on confirmation of your booking. Please keep your email confirmation as proof of booking, you can show the E-ticket, QR code. You don't need to print your ticket - let's support low waste!
How much do tickets cost?
General
Adults £8.50
Seniors £7.50
Children, Students, Under 25's £5
Preview screenings
Adults £9.50
Seniors £8.50
Children, Students, Under 25's £7.50
Gala Screenings
Adults £14.00
Seniors £11.50
Children, Students, Under 25's £9.50
Pay what you can tickets run from £2 - £10
To book tickets for the best seats and prices, we recommend you book early.
We can offer group discounts for groups bookings - so please bring your friends !
Groups of 10+ receive 15% off for all adults, seniors, preview / gala / special screenings
Groups of 5+ receive 10% for all adult, seniors, preview / gala / special screenings
Contact the office to get your check out code info@cornwallfilmfestival.com (please put Group codes in the title)
We can not offer group discounts for students or Young people as these are already discounted tickets
Pay what you can is our innovative affordable ticket scheme, run successfully over the last 2 editions of the festival. We've found the biggest barrier to attending events is not being able to afford the ticket price. In order to overcome that barrier, we're removing the ticket price and asking audiences to simply pay what they can so we can welcome more people to the festival experience and inspire wider audiences.
Here are some handy prompts
At the £2 - I have no access to savings
- I am under or unemployed
- I can not afford time off and rarely afford clothes, cinema & books
At £4 -
-I often stress about how to pay my bills & don't always achieve them
- I am employed but don't have regular hours
- I can take time off and do go on holidays & occasionally buy new items
At £8
- I can comfortably meet my bills and needs
- I own private transport and can afford to fuel it
- I have access to savings and have my own property or choose where I rent
Not this year sorry we have too many events to manage a pass - but please tell us if we need to sort this out for next year ! we are always open to suggestions.
Yes, for events at The Poly, please visit the venue, or call the box office on 01326 319461
Our Box Office team will be happy to help you. Just go to the counter before the event. You may be required to confirm your name, address and payment method.
We are currently sending most of our communications via email & social networks, however, we can post you a flyer of events. If you'd like to receive news about events and other programmes please join our mailing list.
If you have any queries you can contact our Office team at info@cornwallfilmfestival.com Monday to Friday, 10am – 4pm.
We WON’T ask you for your ID,proof of earnings or anything else! All we ask is your honesty!
The Previews, Gala, Opening & Closing films all happen at our partner venue The Poly in Falmouth, Cornwall.
Venue address - The Poly 24 Church St, Falmouth UK TR11 3EG
Temperance Hall, 32 Lower Market St, Penryn TR10 8BH
Falmouth Art Gallery, Municipal Buildings, The Moor, Falmouth TR11 2RT
The Fish Factory, Commercial Rd, Penryn TR10 8AG
Into Bodmin, The Old Library, Bodmin, PL31 2JX
Princess Pavilion 41 Melvill Rd, Falmouth TR11 4AR
Launch Pad Falmouth University, Tremough Campus, Penryn TR10 9FE
Newlyn Filmhouse 23-31 The Coombe, Newlyn, Penzance TR18 5HS
Falmouth Bookseller, 21 Church St, Falmouth TR11 3EG
East Pool Mine, Agar Rd, Pool, Redruth TR15 3ED
We are monitoring the current situation and will take action closer to our event if social distancing measures will be necessary. We work closely with our partners and will follow all industry and kitemark standards to ensure that your visit to our new space is both enjoyable and safe for everyone.
The Poly has raked seating that is accessed via steps and rows of padded seating . Please be advised the space has limited accessible and has lots of steps on entry. Our team are happy to give advice if you have specific seating needs, please drop us an email.
We understand that some of our customers require assistance to allow them to attend a performance. To ensure this is a possibility, we are pleased to offer a free ticket for an essential companion whenever required. The first time you make use of this service you may be asked to show proof of eligibility.
We accept the CEA Card, a national card scheme developed for UK cinemas by the UK Cinema Association (UKCA. Free companion tickets are reserved for those who would not otherwise be able to attend. An essential companion must have the ability to assist the customer in the event of an evacuation or other emergency.
We do not allow any videos to be taken during screenings. The preview screening will have security - this is requested by the distributor and security staff will be in the screen with night vision goggles.
Photo's are allowed of Directors but please do use a flash during a Q&A we ask that you are considerate to our visitors.
Under normal circumstances, tickets are non-refundable.
If the event you were attending is sold out and we are able to re-sell your tickets to another customer, we can issue you a credit note for the ticket price only (excluding any card transaction & booking fees)
Groups of 5+ receive 10% for all adult, seniors, preview / gala / special screenings.
We can not offer group discounts for students or young people as these are already discounted tickets.
We understand that some of our customers require assistance to allow them to attend a performance. To ensure this is a possibility, we are pleased to offer a free ticket for an essential companion whenever required. The first time you make use of this service you may be asked to show proof of eligibility.
We accept the CEA Card, a national card scheme developed for UK cinemas by the UK Cinema Association (UKCA. Free companion tickets are reserved for those who would not otherwise be able to attend. An essential companion must have the ability to assist the customer in the event of an evacuation or other emergency.
We are committed to meeting the requirements of disabled people. We want you to get the best from your workshop. If you have an impairment and/or learning difficulty such as physical impairment, mental health difficulty, medical condition, hidden disability, please let us know by emailing info@mormediacharity.org, stating whether you would like to discuss this over email or telephone. We will contact you in confidence to discuss any support you may need.
How much do tickets cost?
General
Adults £8.50
Seniors £7.50
Children, Students, Under 25's £5
Preview screenings
Adults £9.50
Seniors £8.50
Children, Students, Under 25's £7.50
Gala Screenings
Adults £14.00
Seniors £11.50
Children, Students, Under 25's £9.50
Pay what you can tickets run from £2 - £10
To book tickets for the best seats and prices, we recommend you book early.
We can offer group discounts for groups bookings - so please bring your friends !
Groups of 10+ receive 15% off for all adults, seniors, preview / gala / special screenings
Groups of 5+ receive 10% for all adult, seniors, preview / gala / special screenings
Contact the office to get your check out code info@cornwallfilmfestival.com (please put Group codes in the title)
We can not offer group discounts for students or Young people as these are already discounted tickets
Pay what you can is our innovative affordable ticket scheme, run successfully over the last 2 editions of the festival. We've found the biggest barrier to attending events is not being able to afford the ticket price. In order to overcome that barrier, we're removing the ticket price and asking audiences to simply pay what they can so we can welcome more people to the festival experience and inspire wider audiences.
Here are some handy prompts
At the £2 - I have no access to savings
- I am under or unemployed
- I can not afford time off and rarely afford clothes, cinema & books
At £4 -
-I often stress about how to pay my bills & don't always achieve them
- I am employed but don't have regular hours
- I can take time off and do go on holidays & occasionally buy new items
At £8
- I can comfortably meet my bills and needs
- I own private transport and can afford to fuel it
- I have access to savings and have my own property or choose where I rent
Yes, for events at The Poly, please visit the venue, or call the box office on 01326 319461
We are currently sending most of our communications via email & social networks, however, we can post you a flyer of events. If you'd like to receive news about events and other programmes please join our mailing list.
If you have any queries you can contact our Office team at info@cornwallfilmfestival.com Monday to Friday, 10am – 4pm.
Everyone is welcome for an inclusive, relaxed afternoon screening of short experimental films from emerging film-makers based in Cornwall, offering us a glimpse into the artist’s filmmaking process.
Working in animation, phytography and 360 video - expect lobsters, techno stones, moss and more!
This screening will be conversational with the opportunity for artists to share their ideas for
developing work and for audience questions.
​
Experimental Shorts: A New Lens
Saturday, November 30, 2024 2:00 PM GMT
Kresen Kernow, Redruth
E-tickets will be sent out on confirmation of your booking. Please keep your email confirmation as proof of booking, you can show the E-ticket, QR code. You don't need to print your ticket - let's support low waste!
How much do tickets cost?
General
Adults £8.50
Seniors £7.50
Children, Students, Under 25's £5
Preview screenings
Adults £9.50
Seniors £8.50
Children, Students, Under 25's £7.50
Gala Screenings
Adults £14.00
Seniors £11.50
Children, Students, Under 25's £9.50
Pay what you can tickets run from £2 - £10
To book tickets for the best seats and prices, we recommend you book early.
We can offer group discounts for groups bookings - so please bring your friends !
Groups of 10+ receive 15% off for all adults, seniors, preview / gala / special screenings
Groups of 5+ receive 10% for all adult, seniors, preview / gala / special screenings
Contact the office to get your check out code info@cornwallfilmfestival.com (please put Group codes in the title)
We can not offer group discounts for students or Young people as these are already discounted tickets
Pay what you can is our innovative affordable ticket scheme, run successfully over the last 2 editions of the festival. We've found the biggest barrier to attending events is not being able to afford the ticket price. In order to overcome that barrier, we're removing the ticket price and asking audiences to simply pay what they can so we can welcome more people to the festival experience and inspire wider audiences.
Here are some handy prompts
At the £2 - I have no access to savings
- I am under or unemployed
- I can not afford time off and rarely afford clothes, cinema & books
At £4 -
-I often stress about how to pay my bills & don't always achieve them
- I am employed but don't have regular hours
- I can take time off and do go on holidays & occasionally buy new items
At £8
- I can comfortably meet my bills and needs
- I own private transport and can afford to fuel it
- I have access to savings and have my own property or choose where I rent
Not this year sorry we have too many events to manage a pass - but please tell us if we need to sort this out for next year ! we are always open to suggestions.
Yes, for events at The Poly, please visit the venue, or call the box office on 01326 319461
Our Box Office team will be happy to help you. Just go to the counter before the event. You may be required to confirm your name, address and payment method.
We are currently sending most of our communications via email & social networks, however, we can post you a flyer of events. If you'd like to receive news about events and other programmes please join our mailing list.
If you have any queries you can contact our Office team at info@cornwallfilmfestival.com Monday to Friday, 10am – 4pm.
We WON’T ask you for your ID,proof of earnings or anything else! All we ask is your honesty!
The Previews, Gala, Opening & Closing films all happen at our partner venue The Poly in Falmouth, Cornwall.
Venue address - The Poly 24 Church St, Falmouth UK TR11 3EG
Temperance Hall, 32 Lower Market St, Penryn TR10 8BH
Falmouth Art Gallery, Municipal Buildings, The Moor, Falmouth TR11 2RT
The Fish Factory, Commercial Rd, Penryn TR10 8AG
Into Bodmin, The Old Library, Bodmin, PL31 2JX
Princess Pavilion 41 Melvill Rd, Falmouth TR11 4AR
Launch Pad Falmouth University, Tremough Campus, Penryn TR10 9FE
Newlyn Filmhouse 23-31 The Coombe, Newlyn, Penzance TR18 5HS
Falmouth Bookseller, 21 Church St, Falmouth TR11 3EG
East Pool Mine, Agar Rd, Pool, Redruth TR15 3ED
We are monitoring the current situation and will take action closer to our event if social distancing measures will be necessary. We work closely with our partners and will follow all industry and kitemark standards to ensure that your visit to our new space is both enjoyable and safe for everyone.
The Poly has raked seating that is accessed via steps and rows of padded seating . Please be advised the space has limited accessible and has lots of steps on entry. Our team are happy to give advice if you have specific seating needs, please drop us an email.
We understand that some of our customers require assistance to allow them to attend a performance. To ensure this is a possibility, we are pleased to offer a free ticket for an essential companion whenever required. The first time you make use of this service you may be asked to show proof of eligibility.
We accept the CEA Card, a national card scheme developed for UK cinemas by the UK Cinema Association (UKCA. Free companion tickets are reserved for those who would not otherwise be able to attend. An essential companion must have the ability to assist the customer in the event of an evacuation or other emergency.
We do not allow any videos to be taken during screenings. The preview screening will have security - this is requested by the distributor and security staff will be in the screen with night vision goggles.
Photo's are allowed of Directors but please do use a flash during a Q&A we ask that you are considerate to our visitors.
Under normal circumstances, tickets are non-refundable.
If the event you were attending is sold out and we are able to re-sell your tickets to another customer, we can issue you a credit note for the ticket price only (excluding any card transaction & booking fees)
Groups of 5+ receive 10% for all adult, seniors, preview / gala / special screenings.
We can not offer group discounts for students or young people as these are already discounted tickets.
We understand that some of our customers require assistance to allow them to attend a performance. To ensure this is a possibility, we are pleased to offer a free ticket for an essential companion whenever required. The first time you make use of this service you may be asked to show proof of eligibility.
We accept the CEA Card, a national card scheme developed for UK cinemas by the UK Cinema Association (UKCA. Free companion tickets are reserved for those who would not otherwise be able to attend. An essential companion must have the ability to assist the customer in the event of an evacuation or other emergency.
We are committed to meeting the requirements of disabled people. We want you to get the best from your workshop. If you have an impairment and/or learning difficulty such as physical impairment, mental health difficulty, medical condition, hidden disability, please let us know by emailing info@mormediacharity.org, stating whether you would like to discuss this over email or telephone. We will contact you in confidence to discuss any support you may need.
Accessible
Screenings
Paris, Texas
Dir Wim Wenders
Sun Nov 24, 2024 1:30 PM @ The Poly (RS)
Everyone is welcome to these screenings, but we have made them especially suitable to those who find standard screenings overwhelming such as autistic people, those with Dementia, those with sensory issues. We will make the following adjustments:
-
The house lights are left on low and the sound turned down a little.
-
There are no pre-feature adverts or trailers and the film starts at the time advertised.
-
During the film, you can use non distracting aids such as personal devices, ear defenders, fidget spinners and chewable jewellery etc.
When the Light Breaks
Mon Nov 18, 2024 5:00 PM
@ The Poly (CS)
​
Subtitled screenings that display the dialogue as well as additional auditory information on the screen as marked as captioned subtitled screenings
Live captions will display spoken dialogue in real-time. will be added to any Facebook Live interviews & events with closed captions and a downloadable text file will be added after the event.
No Other Land Sat Nov 23, 2024 12:15 PM
@ The Poly (CS)
How much do tickets cost?
General
Adults £8.50
Seniors £7.50
Children, Students, Under 25's £5
Preview screenings
Adults £9.50
Seniors £8.50
Children, Students, Under 25's £7.50
Gala Screenings
Adults £14.00
Seniors £11.50
Children, Students, Under 25's £9.50
Pay what you can tickets run from £2 - £10
To book tickets for the best seats and prices, we recommend you book early.
We can offer group discounts for groups bookings - so please bring your friends !
Groups of 10+ receive 15% off for all adults, seniors, preview / gala / special screenings
Groups of 5+ receive 10% for all adult, seniors, preview / gala / special screenings
Contact the office to get your check out code info@cornwallfilmfestival.com (please put Group codes in the title)
We can not offer group discounts for students or Young people as these are already discounted tickets
Pay what you can is our innovative affordable ticket scheme, run successfully over the last 2 editions of the festival. We've found the biggest barrier to attending events is not being able to afford the ticket price. In order to overcome that barrier, we're removing the ticket price and asking audiences to simply pay what they can so we can welcome more people to the festival experience and inspire wider audiences.
Here are some handy prompts
At the £2 - I have no access to savings
- I am under or unemployed
- I can not afford time off and rarely afford clothes, cinema & books
At £4 -
-I often stress about how to pay my bills & don't always achieve them
- I am employed but don't have regular hours
- I can take time off and do go on holidays & occasionally buy new items
At £8
- I can comfortably meet my bills and needs
- I own private transport and can afford to fuel it
- I have access to savings and have my own property or choose where I rent
Yes, for events at The Poly, please visit the venue, or call the box office on 01326 319461
We are currently sending most of our communications via email & social networks, however, we can post you a flyer of events. If you'd like to receive news about events and other programmes please join our mailing list.
If you have any queries you can contact our Office team at info@cornwallfilmfestival.com Monday to Friday, 10am – 4pm.
Everyone is welcome for an inclusive, relaxed afternoon screening of short experimental films from emerging film-makers based in Cornwall, offering us a glimpse into the artist’s filmmaking process.
Working in animation, phytography and 360 video - expect lobsters, techno stones, moss and more!
This screening will be conversational with the opportunity for artists to share their ideas for
developing work and for audience questions.
​
Experimental Shorts: A New Lens
Saturday, November 30, 2024 2:00 PM GMT
Kresen Kernow, Redruth
Have a specific
question?
If you have a specific question or have special requirements, please feel free to ask through our form or email info@mormediacharity.org.